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Welcome to Kaikoura!   CLICK HERE for What’s Open in Kaikoura this summer!

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Kia ora and welcome to Kaikōura

The Kaikōura i-SITE is your first stop in town for information, bookings, transport and other inquiries in the local area and for the rest of New Zealand. Our knowledgeable team of local experts are here to provide you up-to date information, comprehensive impartial advice and booking service for your activities, accommodation and transport.

You can reach us online, over the phone or in person by visiting our travel store. Pick up a local map and let us help you explore Kaikōura. Whether you’re in New Zealand or still in the process of planning your trip, we are here to help you with your journey to create an unforgettable experience. Our service is free!
Please scroll down to learn more about what we do at our i-SITE.
The Kaikōura i-SITE is an accredited member of New Zealand’s official Visitor Information Network (i-SITE) endorsed by Tourism New Zealand.

Contact us: Phone: (+64) 3 319 5641 | Email:


Kaikoura i-SITE Opening Hours 

Sunday to Thursday – 9:00am to 4:00pm
Friday & Saturday – 9:00 am to 5:00 pm

Christmas Day – CLOSED
New Years Day – CLOSED


What we do – “let us be your guide”.


Our i-SITE team provides expert knowledge and booking service for accommodation, activities & attractions and travel bookings (buses, shuttles, ferries, trains, domestic flights, rental vehicles) for Kaikōura and the rest of New Zealand. We often offer special discounts on local activities.

Information & Advice

The Kaikōura i-SITE has a wealth of printed and online information to share including brochures, maps, bus & ferry timetables. Our consultants have an excellent understanding of different local and national travel products gained through first-hand experience. We can advise on things to do, (local) walks and restaurants recommendations.


Save yourself some time to do all the research by yourself. Instead, sit down with a staff member and let them be your guide for your next destination(s) within New Zealand. Our consultants will provide expert advice and ideas on all activities, accommodation and transport and can make a personalised plan that will match your travel style.

Other Services

Other services we provide are mountain bike & E-bike hire, luggage storage, printing, scanning, DOC hut/ campsite bookings. Our i-SITE is agent for national event ticketing (Dash, iTicket and TicketDirect), booking websites (, and is agent for Fish & Game.

Department of Conservation

As a Marine wildlife destination our consultants are well informed to answer inquiries about Kaikōura’s unique marine ecology and native animal species that can be seen from the land or on ocean related tours. Consult with our staff about what to expect and see on a marine wildlife tour and have them lay out your options. Other DOC activities we can help with are local and national walks, great walks, hut bookings and track information. For direct inquiries to DOC or to obtain a dog permit in the Kaikōura region contact | +64 3 572 9100

Advertise with us

The Kaikōura i-SITE is an ideal location for visitors to start planning for activities, accommodation and transport for both the North and South Island.

We are happy to promote and sell your products and services. If you would like to work with us please do not hesitate to contact us or download the KITI Membership Contract for Kaikōura operators and the Brochure Display Contract for out of town operators.

  • The Kaikōura i-SITE has brochure display of all regions on both the North and South Island
  • Recommend your business to potential customers
  • Book customers on your behalf
  • Promote local travel products or services on our website

Learn more about the i-SITE network and the membership benefits for your business.